Dover Saddlery Charlotte, NC

Shipping to the 48 Contiguous U.S. states

Over-sized Items: Free standard shipping to the contiguous 48 states, applies to items UPS deems “normal & customary” in size and weight. Large, bulky, or odd-shaped items may be subject to UPS Oversize/Overweight charges.



“Business days” = Monday – Friday



When calculating shipping time, please use the next business day to start the clock for all orders received AFTER 1p ET.

Shipping to AK, HI, PR and VI

Shipments to Alaska, Hawaii, Puerto Rico, and the Virgin Islands ship via UPS® where service is available. Now offering 2 Business Day and Next Business Day shipping options. For questions please call or email us for a shipping quote.

The Easiest and Best Guarantee in The Business

Shop with 100% confidence at Dover Saddlery. If something doesn’t fit you or your horse, return your original purchase within a year, and we’ll make it right with a refund, exchange or replacement.



Our experience as riders and horse owners ourselves is that in most situations a year’s time is fair enough to evaluate proper fit and function. PLUS: For manufacturer’s defects, we’ll extend the manufacturer’s warranty to a maximum of 24 months, regardless of their individual policies. (AND: Manufacturer warranties longer than 24 months will be honored and supported by us as well up to the length of those warranties).



Exceptions: Safety items such as helmets and protective vests may only be returned within 30 days, with their original tags intact. Saddles and riding boots may be returned within the one year period, but are subject to a prorated refund based on usage. Used saddles may be returned for 30 days only. For everyone’s protection, treats and vet meds which have been opened are not returnable, and returned blankets must clean and free of debris. Click here for our full Return Policy.

Your e-gift card will be delivered via email within 24 hours regardless of shipping method selected. If your purchase contains other items, select the ship method you would like the remainder of your order to use and it will arrive in the identified time frame.